Why Take This Course?
Because family caregivers are essential members of the care team - whether or not they're recognized as such. This course is designed to help healthcare professionals improve communication, empathy, and collaboration with family caregivers. When caregivers are informed, included, and supported, patient outcomes improve—and care becomes more coordinated and compassionate. By taking this course you will:
Expert Guidance
Learn how to recognize and address common communication breakdowns.
Practical Techniques
Understand the emotional and logistical challenges caregivers face
Community Support
Strengthen your ability to engage caregivers as partners in care planning
Develop practical strategies to reduce stress, build trust, and enhance clarity
Whether you work in direct patient care, administration, or care coordination, this training will help you deliver more holistic, human-centered care. Recommended for: Nurses, physicians, social workers, case managers, discharge planners, and anyone who interacts with patients and their support networks. ________________________________________
Meet Your Instructor
Welcome to Caring 4 Care Partners! Hi, I’m Brenda Taylor — and I truly understand what it means to care for a loved one through illness, stress, and uncertainty. I’ve walked that path myself, and I know the emotional and physical toll it can take. That’s why I created Caring 4 Care Partners — to offer caregivers like you the support, tools, and encouragement you deserve. Our mission is simple: to empower caregivers with resources, connection, and real-world strategies that make a difference. You don’t have to do this alone. Together, we’ll navigate the challenges of caregiving and rediscover the importance of caring for yourself, too. I’m so grateful you’re here - and I’m honored to walk alongside you on this important journey.
About the Course
Bridging the Gap: Helping Medical Professionals Connect with Family Caregivers is a training program designed to improve communication and collaboration between healthcare providers and the family members who support patients every day. This course equips medical staff with practical tools to engage caregivers with empathy, recognize their unique insights, and foster trust — even in challenging situations. Participants will explore real-life scenarios, learn trauma-informed communication strategies, and gain skills that lead to more inclusive, effective care planning.
Course Curriculum
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1
Bridging the Gap Between: Medical Staff and Family Caregivers
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Statistics #1
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Introduction and Welcome
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2
Module 1: Why Supporting Family Caregivers Matter
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Getting Started: Why This Module Matters
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Activity 1: Self-Assessment
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Statistics #2
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Lesson 1: The Hidden Workforce: Who Are Family Caregivers
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Statistics #3
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Lesson 2: Caregiver Impact Stories
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Statistics 4#
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Lesson 3: Walk In Their Shoes - An Empathy Exercise
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Lesson 4: The Caregiver's Impact on Patient Outcomes
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Statistics #5
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Lesson 5: Where Communication Breakdown
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5a. Reflection Activity: Unpacking the Invisible Backpack
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Lesson 6: The Hidden Risks of Ignoring Caregivers
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Lesson 6: Case Study
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Activity B: Quick Checklist: Reflecting on Your Practice
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Activity C: Knowledge Check
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Lesson 5: What's Next + Wrap Up
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Activity E: Survey
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Frequently Asked Questions
Who is this course intended for? This training is designed for healthcare professionals (physicians, nurses, social workers, chaplains, care managers) and family caregivers involved in patient support. It is especially relevant for interdisciplinary teams working in hospitals, outpatient settings, or home care coordination. What topics are covered in the course? The program focuses on improving communication between medical teams and family caregivers. Key topics include: • Recognizing common communication breakdowns • Best practices for caregiver engagement • Language that builds trust instead of tension • Strategies for inclusive discharge and follow-up planning Is this course accredited for continuing education? While this course is not currently accredited for CEUs, participants will receive a Certificate of Completion, which may be submitted for consideration toward professional development requirements. Please check with your institution or licensing board. How is the course delivered? The training is self-paced and hosted online through our secure learning platform. It includes instructional videos, real-world case studies, reflection activities, and downloadable communication tools. How long will I have access to the course? Participants receive lifetime access to the course materials, allowing them to revisit tools and strategies at any time. Can this be delivered to teams or departments? Yes. We offer team licenses and institutional packages that include discussion prompts, printable toolkits, and facilitation guides. Contact us at [email protected] for group enrollment options.
Prioritize Your Well-Being Today
Enroll now and take the first step towards a healthier caregiving experience 👉 To learn more about team or institutional licenses, contact us at: [email protected] | www.c4ccp.com.